I recently was involved in a discussion around whether the old style dispensaries should be changing to something with less barriers to the public, both from seeing what we do and with speaking to us. A chain in Australia experimented with that and I explain why it didn’t work. However, the practicality of dealing with people barking their drug orders to you, as well as the advent of robotic dispensing, things may change again.
How many times have you wanted to call the doctor and say “Seriously dude, really? Is that what you wrote?” While I have avoid saying “dude” in my professional conversations, that about captures what goes through my mind. Doctor’s handwriting – this is an old and much discussed topic of frustration, but still worth a mention. Just because it’s frustrating, yes that’s one reason, and I like to complain, but also because the chance of an incorrect drug being selected also increases.
Some of the names, faces, and appliances have been changed to protect identities
It’s great to be helpful but you need to wonder if things have gone way too far in respect to the ‘above and beyond’ attitude pharmacies take to please their customers…and no, it’s not all about the money/keeping the customers. Some customers are more trouble than they’re (financially) worth to the store, but we keeping chugging along, doing our bit for the people that comes in and out of our store and eventually instill in us an obligation that must help them at all costs. (more…)
As above. This site is primarily to act as a contact point for those medication questions you may want to ask and we can hopefully provide answers to, but this posts/blog page will fundamentally be home to me, AustralianPharma. While this site started out as a frame for questions to be submitted to be answered by a Registered Pharmacist, I was inspired by my pharmacist colleagues in the US whose tales of the daily dispensary grind to expand the posts page into a blog. In my comments on these blogs I was asked questions about the system here in Australia, so though this blog could be a good reference for those wanting to know how this system works here, as well as those in Australia who can relate to what the blog contains.
I am not sure how regular this will be, and the priority is always to answer the medication questions we receive from our readers. Ultimately, I hope this will provide an interesting and irreverent account of my and my colleagues pharmacy travels. Please, do not take this blog section too seriously, it is one pharmacist’s account of what is going around them, and should be taken lightly. (more…)
NEW ADDITION: WWW.ASKAPHARMACIST.COM.AU IS THE HOME OF THE PHARMACY BLOG OF AUSTRALIANPHARMA – FOLLOW THE HOME PAGE AND READ ON ABOUT THE TRIALS AND TRIBULATIONS, AS WELL AS ABSURDNESS, OF PHARMACY IN AUSTRALIA WITH COMMENTARY OF THE GLOBAL STATE OF THE PROFESSION…AS WELL AS MISCELLANEOUS OPINIONS. THIS BLOG WILL BE OF INTEREST TO ALL PHARMACISTS, PHARMACY TECHS, AND PHARMACY STUDENTS REGARDLESS OF YOUR HOME COUNTRY. ENJOY.
